Return Policy
Do you accept returns or replacements?
Return & Refund Policy
All items are carefully produced and packaged in-house.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact me within 7 days of delivery with your order number and a photo of the item. A replacement will be sent at no additional cost.
If a replacement is needed for a damaged or incorrect item, it will be processed within 1–3 business days after confirmation.
Once shipped, delivery typically takes 3–5 business days within the United States.
Returns & Exchanges
Due to the nature of paper goods (art prints and greeting cards), returns and exchanges are not accepted.
Shipping Issues
I am not responsible for delays caused by carriers, but I will assist if an issue arises.
No refunds on digital downloads.
Contact
For any order concerns, please reach out via the contact form on this site or email: sunnie@sunniemoon.com.